Social media that brings you customers, not just likes.

Every plan runs on a written content calendar you approve before anything goes live. On the Growth plan that means 20 posts a month across up to three platforms — a mix of reels, carousels, single-image posts and stories — planned around your real business calendar: seasonal peaks, promotions, new staff, holiday hours, local events. The calendar is delivered as a shared document with the caption, hashtags, posting date and creative for each slot, so nothing is a surprise.

Captions are written twice, not translated once: a natural English version and a proper Quebec French version, each written to read like a person rather than a machine. Every published asset is sized per platform — 9:16 for reels and stories, 4:5 and 1:1 for feed — and we keep the source files, so a reel filmed in June can be recut for a promotion in November without a new shoot.

Community management covers comments, direct messages and Google reviews in both languages during business hours. We answer in your voice from a short response guide we build with you in the first two weeks: what you can promise, what pricing you'll quote publicly, what gets escalated to you by text. Anything that looks like a live lead gets forwarded to you the same day.

Week one is the audit and the setup. We go through your existing profiles, your Google Business Profile, and the three or four competitors ranking above you locally, then fix the fundamentals: bios, categories, service areas, contact details, link destinations, pinned posts and highlight covers. Most local accounts we take over are losing reach to something structural — a missing service area, an unclaimed profile, a broken booking link — and that gets closed out before we spend anything on content.

Weeks two to four are the first content cycle. We shoot on location at your business, build the first calendar, and start posting on schedule. You get the calendar to approve, and after that the only thing we need from you is access and the occasional heads-up about what's changing that month.

From day thirty onward the work becomes iterative: we keep the formats that produce saves, shares, calls and DMs, retire the ones that don't, and start putting a small ad budget behind the posts that already performed organically. Reporting arrives monthly in plain language — reach, profile visits, clicks, calls, messages and bookings, with a short note on what we're changing next month and why.

To start we need administrator access to your Meta Business account, your Instagram, your Google Business Profile and any other platform in scope. If those accounts don't exist yet or were set up by a former employee, we sort that out during onboarding at no extra cost. You also need to give us one point of contact who can approve a calendar and answer a question within a day or two — that single habit is the biggest difference between accounts that grow and accounts that stall.

Access is granted to us, never transferred away from you. Your accounts, your page roles, your ad account, your pixel and your content library stay in your name for the entire engagement. If you leave, we remove our own access and you keep everything, including the source footage and photos we shot for you.

There are no setup fees and no long-term contracts. Plans run month to month, which means the work has to keep earning its place — that's deliberate. Most clients start on Essentials or Growth and move up once the content engine is producing more demand than the current tier can cover.