Question 1

What services do you offer exactly?

Accepted Answer

We offer a full range of digital marketing services: social media management (Facebook, Instagram, LinkedIn, TikTok), content creation (photos, videos, Reels, Stories), video production, drone photography, real estate photography, Google Ads, Meta Ads (Facebook/Instagram Ads), and strategic consulting. Our packages range from basic management to an all-inclusive solution with lead generation.

Question 2

What types of businesses do you work with?

Accepted Answer

We specialize in local businesses in Vaudreuil-Soulanges, the West Island, Greater Montreal, Laval, Saint-Lazare and throughout Quebec. Our clients include restaurants, beauty salons, dental clinics, plumbers, electricians, yoga studios, auto detailers, real estate brokers and many other local businesses.

Question 3

What's the difference between your three packages?

Accepted Answer

Our Essentials package ($490/month) includes management of 2 platforms with 12 monthly posts. The Growth package ($2,490/month) adds professional content creation and a dedicated account manager. The All-Inclusive package ($4,990/month) includes all platforms, unlimited content, Google Ads and Meta Ads management, plus 24/7 priority support.

Question 4

Do you create the content yourselves?

Accepted Answer

Yes! In our Growth and All-Inclusive packages, we create all the content: professional photos, videos, Reels, Stories and graphics. Our team can come to your location for photo/video shoots or create content from your existing resources.

Question 5

Are there any hidden fees?

Accepted Answer

No, absolutely no hidden fees. The monthly price shown includes all our services. The only additional costs are advertising budgets for Google Ads and Meta Ads, which you pay directly to the platforms based on the amount you choose to invest.

Question 6

Do I have to sign a long-term contract?

Accepted Answer

No, we don't require long-term contracts. We work with flexible monthly agreements. We believe our results speak for themselves – if you're satisfied, you stay; if not, you can leave with 30 days notice.

Question 7

How does billing work?

Accepted Answer

Billing is monthly and occurs at the beginning of each month. We accept payments by credit card, bank transfer or check. A detailed invoice is sent to you by email.

Question 8

Do you offer custom pricing?

Accepted Answer

Yes, if our standard packages don't exactly match your needs, we can create a custom solution. Contact us to discuss your specific goals and get a personalized quote.

Question 9

What results can I expect?

Accepted Answer

Results vary by industry and market, but our clients typically see a 50-200% increase in social media engagement within the first 3 months. For advertising campaigns, we aim for a positive return on investment from the first month.

Question 10

How do you measure success?

Accepted Answer

We track key metrics tailored to your goals: reach, engagement, follower growth, website clicks, phone calls, quote requests, and direct sales. Each report includes this data with analysis and recommendations.

Question 11

How often will I receive reports?

Accepted Answer

The Essentials package includes a monthly report. The Growth package offers weekly reports. The All-Inclusive package includes weekly reports plus monthly strategy sessions to analyze results and adjust the strategy.

Question 12

How long before I see results?

Accepted Answer

For organic social media, expect 2-3 months to see significant growth. For paid advertising (Google Ads, Meta Ads), initial results typically come within the first 2-4 weeks after initial campaign optimization.

Question 13

How does the collaboration begin?

Accepted Answer

Everything starts with a free 30-minute discovery call. We discuss your goals, analyze your current presence and present our recommendations. If we decide to work together, we proceed with onboarding with access to your accounts and creation of your personalized strategy.

Question 14

Who manages my accounts on a daily basis?

Accepted Answer

You'll have a dedicated account manager who knows your business and industry. This person is your main point of contact for any questions, requests or content approvals. Our creative and technical team works behind the scenes.

Question 15

Do I need to approve content before posting?

Accepted Answer

Yes, we send you a content calendar for approval before each period. You can request changes, suggest ideas or approve as is. We adapt to your desired level of involvement.

Question 16

Do you need access to my accounts?

Accepted Answer

Yes, we need admin access to your social media pages and advertising accounts to manage your posts and campaigns. We use secure methods and you always remain the owner of all your accounts.

Question 17

How can I reach you?

Accepted Answer

You can reach us by phone at (579) 353-1555, by email at bonjour@grouppvmedia.com, or via WhatsApp. All-Inclusive clients get 24/7 priority support. For other packages, we respond within 24 business hours.

Question 18

Do you offer free consultations?

Accepted Answer

Yes! We offer a free 30-minute discovery call to discuss your needs and see if we're a good fit. No obligation, no sales pressure – just an honest conversation about your marketing.

Question 19

What happens if I'm not satisfied?

Accepted Answer

Your satisfaction is our priority. If something doesn't suit you, talk to your account manager immediately. We'll adjust our approach. If after our efforts you're still not satisfied, you can cancel with 30 days notice.

Question 20

Do you work with my competitors?

Accepted Answer

To ensure the best quality of service, we limit the number of clients per industry in the same geographic area. If we're already working with a direct competitor in your area, we'll honestly inform you during our first call.

Question 21

How much do your services cost?

Accepted Answer

Social media management starts at $490 per month (CAD). Real estate photography starts at $175 per listing, and drone can be added from $150. For video, we prepare a free quote based on the number of shoot days.

Question 22

Do I have to sign a long-term contract?

Accepted Answer

No. Our social media plans are month to month, with no long-term commitment. Photo, drone and video shoots are billed per project.

Question 23

What is your turnaround time?

Accepted Answer

Real estate listing photos are delivered within 48 hours. For video projects, the timeline is confirmed in your quote before the shoot.

Question 24

Which areas do you serve?

Accepted Answer

Based in Saint-Lazare, we serve Vaudreuil-Soulanges (Saint-Lazare, Vaudreuil-Dorion, Pincourt, Hudson, Saint-Zotique, L'Île-Perrot), the West Island, Montreal and Laval, plus Eastern Ontario (Ottawa, Cornwall, Hawkesbury, Alexandria).

Question 25

Are your drone flights legal and licensed?

Accepted Answer

Yes. Flights are flown by a Transport Canada certified pilot with a registered drone, and we request the required airspace authorizations near airports.

Question 26

Do you work in English and French?

Accepted Answer

Yes. Our whole service is bilingual — meetings, content, posts and reports, in English or French. Reach us at (579) 353-1555 or bonjour@grouppvmedia.com.

Frequently Asked Questions

Our Services

Have more questions?

Frequently Asked Questions

Our Services

01What services do you offer exactly?

02What types of businesses do you work with?

03What's the difference between your three packages?

04Do you create the content yourselves?

Have more questions?